Digitization for manufacturing companies from the SME sector:
Put your customers at the center and create real added value!

Our offer is aimed specifically at manufacturing companies because we are deeply connected. Jonas Reuter Managing Director/Partner of MORGENjonas Reuter, a graduate industrial engineer specializing in mechanical engineering, has always worked in this sector. This professional focus and deep interest in the manufacturing industry form the foundation of our connection to this sector. The MORGEN Consultancy is also a spin-off from the agency medienreaktor, where we have been supporting clients from the manufacturing sector for over a decade - and that goes far beyond digital topics. We know the mentality and way of working of the people in these companies very well: like us, they are reserved, data-driven and analytical. Not only do we feel comfortable in this environment, but we have also gained a wide range of experience, from manufacturing companies with annual sales of €30 million to those with over a billion, from ERP systems from the 1990s to state-of-the-art SAP solutions with PIM. We have experienced lean structures and complex silos as well as technically adept managing directors and owners who are actively involved in the company. We know what drives the industry, how you win customers and maintain relationships, we know what your competitors are doing and what your vision for 2030 is. Our appreciation for SMEs and their appreciation for us is based on this deep, mutual understanding and experience.

We do not see our free services, such as workshops and reports, as a preliminary service, but rather as an essential component in order to be able to prepare a serious offer. Only through a deep understanding of your specific challenges can we guarantee sustainable added value - and that is exactly what we do. This process enables a fair exchange: a flat rate for complete order clarity. These steps are necessary to fulfill our part of the agreement. At the same time, they give us the chance to understand exactly how you work, your culture and your clients' needs, which helps us to carefully select the projects we really want to and can deliver.

Nobody knows your company better than you do. So if a consultancy promises to know better than you what is good for your company, then in most cases this is simply dubious. We can't pull a solution out of a drawer that suits your company, customers and you - and we don't want to.

We can advise you with our expertise from other projects, provide a valuable view from the outside or, with a bit of luck, deliver suitable industry knowledge or offer a transfer from other industries. Our expertise lies in the design of modern business models. With the right impetus, we can help you find your own solution. Your company, your solution - your earnings.

We do not calculate in consultant days but sell a concrete and measurable service, just like you. This means not only cost certainty through a fixed price but also a real guarantee of added value. In extreme cases, for us this also means no results - no money.

This motivates us as consultants to work in a goal-oriented manner instead of extending projects or simply delaying them in order to be able to bill more consultant days. There is also no surprise on the invoice at the end of the quarter because your colleague made a brief phone call to a consultant at the "Manager" level.

In SMEs, the managing directors usually pull all the strings. We believe in the top-down management approach, especially in owner-managed SMEs. And we don't want to change that. We do not place consultants in your company as expensive project staff, nor do we want to involve all employees. You steer, you lead and we help you with the right impetus.

It is essential for the success of our projects to get all decision-makers affected by the upcoming changes on board from the outset - but always at the right time. Experience shows that digitalization projects that are treated as IT projects or as a task for a working group are usually doomed to failure. Our aim is to fundamentally rethink customer interactions and processes. It is not about simply digitizing or automating what already exists, but about a far-reaching transformation that involves all relevant stakeholders.