Customer retention rate
The percentage of customers who stay for a certain period of time.
Praxisbeispiel
A company measures the CRR in order to evaluate the effectiveness of its customer loyalty measures.
Synonyme/Abkürzungen
CRR
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Weitere KPIs aus der Kategorie Customer-centric und Digital
What place does your company have in the world of TOMORROW?
What place does your company have in the world of TOMORROW?
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What place does your company have in the world of TOMORROW?
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What place does your company have in the world of TOMORROW?
What place does your company have in the world of TOMORROW?
How do you inspire the customers of TOMORROW?
What place does your company have in the world of TOMORROW?
How do you conquer the digital markets of TOMORROW?
How does your company still create value TOMORROW?
How do you transform your business model for TOMORROW?