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Customer-centric
KPI

Customer conversion rate

The percentage of visitors who perform a desired action on a website or in an app.

Praxisbeispiel

An online store measures its conversion rate to see how effectively it converts visitors into buyers.

Synonyme/­Abkürzungen

Conversion Rate, CR

MORGEN Glossar

Das MORGEN Glossar ist Ihr ultimativer Leitfaden für Begriffe, Methoden und KPIs, die für Geschäftsmodelle und Digitalisierung wesentlich sind. Von Kundenzentrierung bis hin zu spezifischen Messgrößen - wir haben alles abgedeckt, um Sie auf Ihrem Weg durch die digitale Transformation zu unterstützen. Nutzen Sie dieses Glossar, um Ihr Verständnis zu vertiefen und Ihre Geschäftsstrategie effektiv zu gestalten.

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