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Customer-centric
Begriff

Touchpoints

All points of contact between a company and a customer.

Praxisbeispiel

A company analyzes its customer touchpoints to identify potential for improvement.

Synonyme/­Abkürzungen

Points of Contact

MORGEN Glossar

Das MORGEN Glossar ist Ihr ultimativer Leitfaden für Begriffe, Methoden und KPIs, die für Geschäftsmodelle und Digitalisierung wesentlich sind. Von Kundenzentrierung bis hin zu spezifischen Messgrößen - wir haben alles abgedeckt, um Sie auf Ihrem Weg durch die digitale Transformation zu unterstützen. Nutzen Sie dieses Glossar, um Ihr Verständnis zu vertiefen und Ihre Geschäftsstrategie effektiv zu gestalten.

Weitere Begriffe aus der Kategorie Customer-centric

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How do you transform your business model for TOMORROW?

Together we transform current challenges into your business success of tomorrow. Book an appointment today and start the transformation your company needs for the future.

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MORGEN develops business models for SMEs

Experience what's possible tomorrow. In a world full of change, we support SMEs in recognizing and exploiting the hidden opportunities in current challenges. We tap into sources of income that seem unimaginable today - and turn them into your future business success.

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